Privacy Policy

This Privacy Policy explains how Cozy Nest collects, uses, shares, and retains personal data in connection with cozynest.click and related course services.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses where the law provides that right.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and understand your request. We will review requests and respond within a reasonable period under applicable law.

Requests may require identity verification before we act on them.
Data Retention

Retention of Data

We retain personal data for the period reasonably necessary to provide the service, complete transactions, maintain records, resolve disputes, enforce agreements, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practicable.

Records are kept only for as long as needed for the stated purpose or legal compliance.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Privacy email
Telephone
+81 90-1211-5046
Mailing address
4丁目 267番-2 コクーンシティ, さいたま市, 埼玉県, JP, 330-0843
Privacy contact
Data category

Data We Collect

Cozy Nest may collect identifiers such as name, contact details, account information, course enrollment details, payment-related records handled through our service providers, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. We may also process information needed to manage registrations, deliver course access, and maintain service security.

The categories collected depend on how the site is used and what information is submitted.
Collection source

Sources of Information

We collect personal data directly from you when you create an account, enroll in a course, submit forms, or contact us. We also receive data automatically through cookies and similar technologies, and from third parties that support payment processing, analytics, hosting, or other operational functions.

Information comes from users, site activity, and service providers involved in operating the site.
Cookie usage

Cookie Categories

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and the time needed to complete that purpose.

We use cookies only to the extent needed for site operation, measurement, and preference handling.
User control

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. If you disable certain cookies, some features may not function properly, including sign-in, course access, or preference retention.

Browser settings and related tools may be used to limit non-essential cookies.

How We Use Data

We use personal data to create and manage accounts, provide course access, process transactions, communicate about services, respond to inquiries, improve site performance, maintain security, prevent fraud, comply with legal obligations, and keep business records.

Processing is limited to purposes connected with course delivery and site administration.

Service Providers and Partners

We may share personal data with vendors and contractors that provide hosting, analytics, payment processing, customer support, communications, or related operational services. These parties are expected to handle the information for the purposes we specify and to use appropriate safeguards.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the safety and integrity of our services.

We disclose information only when a legal basis or operational need supports the disclosure.